Last Updated: November 1, 2018
If you are visiting the Site from the European Union, please refer to our EU Privacy Notice for information on how we process EU personal data.
Information We Collect
Information You Provide
We collect certain personal information about you that you provide to us directly through the Site.
For example, you may provide personal information, such as your name, email, company, address, phone number, country location, and any other personal information you provide in open field comment boxes, when you fill out the Site’s General Contact Us form, Request a Quote form, Request Software Demo form, or Request Information Software Demo form. Such contact forms may be subject to a third-party service, Google’s reCAPTCHA, that verifies that personal information is not being submitted automatically, such as via a robot.
Information Collected Automatically
We may also automatically collect certain information about you when you access or use the Site ("Usage Information”). Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the Site, and data regarding network-connected hardware (e.g., computer or mobile device).
The methods that may be used on the Site to collect Usage Information include:
- Log Information: Log information is data about your use of the Site, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
- Information Collected by Cookies and Other Tracking Technologies: Cookies, web beacons (also known as "tracking pixels”), embedded scripts, device recognition technologies, and other tracking technologies ("Tracking Technologies”) may be used to collect information about your interactions with the Site. Brief descriptions of common Tracking Technologies are provided below.
A cookie is a small text file that is stored on a user’s device. Session cookies make it easier for you to navigate the Site and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Site, and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a
resultsome features and functionalities of the Site may not work.
A Flash cookie (or locally shared object) is a data file which may be placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. HTML5 cookies can be programmed through HTML5 local storage. Flash cookies and HTML5 cookies are locally stored on your device other than in the browser and browser settings won’t control them. To identify certain types of local shared objects on your device and adjust your settings, please click here. The Site may associate some or all of these types of cookies with your device(s).
- Web Beacons ("Tracking Pixels”)"
Web beacons are small graphic images, also known as "
internettags” or "clear gifs,” embedded in web pages. Web beacons may be used, without limitation, to count the number of visitors to the Site, to monitor how users navigate the Site, and to count content views.
- Embedded Scripts
An embedded script is programming code designed to collect information about your interactions with the Site. It is temporarily downloaded onto your computer from our web server, or from a third party with which we work, and is active only while you are connected to the Site, and deleted or deactivated thereafter.
Some information about your use of the Site and certain third-party services may be collected using Tracking Technologies across time and services , and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Site and certain third-party services.
Information We Collect From Partners and Other Sources
- If you provide personal information via the Site’s Careers portal, such as your name, email, employment and educational history, and other personal information you wish to include in a job application, you may be required to register an account with ADP, the third party that manages and facilitates the Site’s online job application submissions. ADP may allow you to apply for a Quest Integrity job via other third parties, such as
- You may provide personal information when submitting customer surveys. These customer surveys are powered and facilitated by a third party, SurveyMonkey, which may collect personal information from you including your name, email, phone number, project or order number, location, and any personal information you may provide in open field text boxes such as comments and suggestions.
Use and Disclosure of Personal Information
In general, we use your personal information to provide you access to the Site and its services, to improve the Site, tailor the features to you, and to offer you additional information, opportunities, promotions, and functionality.
Your personal information may be disclosed to third-party service providers who work with us in order to provide some of the services on the Site and to help us communicate with you. Examples include analyzing visitor and usage data and providing customer service. Third-party service providers are not meant to use personal information except as necessary to provide the relevant services to us.
We may disclose your personal information if we believe that such disclosure is necessary:
- to comply with relevant laws or to respond to subpoenas or court orders served on us;
- to protect the rights, property, life, health, security, or safety of Quest Integrity, the Site or its users, or any third party; or
- to respond to requests by government agencies, including law enforcement authorities.
Links to Third-Party Sites
This Site may contain links to other websites or services that are not controlled by Quest Integrity; these links are provided for your convenience and information. We are not responsible for any third party’s data collection or privacy practices, and we encourage you to review the privacy policies or notices posted on those third-party websites for further information.
Social Features, Advertising, and Analytics
Certain functionalities on the Site permit interactions that you initiate between the Site and third-party services, such as social networks ("Social Features”). Examples of Social Features include features enabling you to send content such as contacts and photos between the Site and a third-party service; "liking” or "sharing” our content; and features that otherwise connect the Site to a third-party service (e.g., to pull or push information to or from the Site). This also includes sharing job openings via social networks (e.g., LinkedIn) or email, sharing Site videos via Youtube or map locations via Google
If you use Social Features, and potentially other third-party services,
Additionally, you may have the option to send an email communication to a friend or other contact via the Site. When using this feature, you represent to Quest Integrity that you have the permission of the recipient to provide us their personal information. We will use the recipient’s personal information you provide (e.g., name, email address) to facilitate the communication. Your contact information and message may be included in the communication.
We may engage and work with service providers and other third parties to serve advertisements on the Site and/or on third-party services. Some of these ads may be tailored to your interest based on your browsing of the Site and elsewhere on the internet, sometimes referred to as "interest-based advertising” and "online behavioral advertising,” which may include sending you an ad on a third party service after you have left the Site (i.e., "retargeting”).
Unsubscribing From Promotional Emails
You may opt out of receiving promotional email communications from us by following the unsubscribe instructions on the emails. You also may contact us directly at email@example.com. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails.
Opting Out of Tracking Technologies, Analytics, and Interest-Based Advertising
Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies ( also known as locally shared objects), HTML5 cookies or other Tracking Technologies. For information on disabling Flash cookies, visit Adobe's website. Please be aware that if you disable or remove these technologies, some parts of the Site may not work and that when you revisit the Site your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Your browser settings may allow you to transmit a "Do Not Track” signal when you visit various websites. Like many websites, this Site is not designed to respond to "Do Not Track” signals received from browsers. To learn more about "Do Not Track” signals, you may wish to visit www.allaboutdnt.com.
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and we cannot guarantee the security of your information collected through the Site.
This Site is not intended for, nor targeted to, children under 13, and we do not knowingly or intentionally collect information from children under 13. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law.
Your California Privacy Rights
California law permits customers in California to request certain details about how their "personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at firstname.lastname@example.org or by postal mail sent to 13131 Dairy Ashford, Ste. 600, Sugar Land, Texas 77478 (Attention: Legal Counsel). Your inquiry must specify "California Privacy Rights Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per California resident each year.
If you are visiting the Site from outside the United States, please be aware that Quest Integrity is based in the U.S. and the information we collect will be transferred to, processed, and stored on our servers in the United States. The data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.
If you are visiting the Site from the European Union, please refer to our EU Privacy Statement for information on how we process EU personal data.